Taupo Language is able to tailor a course to meet your needs or we can arrange any combination of courses to suit you. Group programmes are available and we can design a course for your specific needs. For more information email rose@tloec.co.nz
Fees
The fees payable as shown on your invoice are all-inclusive for the course that you have enrolled on. If you incur any other charges during your stay with us you will be given an invoice on your final day at school. Any other charges could be for extra activities that you may participate in (if not enrolled on the activities programme), examination fees if you sit an IELTS or TOEIC examination, etc.
Homestay & Other Accommodation
Your homestay weekly payment includes 3 meals per day, 7 days a week, a study area plus your own bedroom. Students who want to extend their accommodation should apply through the language school office. One week's notice should be given if a student wants to leave their homestay.
We are happy to assist you finding alternative accommodation - rental house / backpackers etc. The accommodation placement fee still applies. Most rental properties in New Zealand are unfurnished and the weekly fee doesn't include utilities (power, phone etc).
If you wish to change your homestay / apartment / house please discuss it with your student counsellor. There may be extra charges payable depending on the reasons for change.
If you want to go on holiday and return to the same homestay a $50.00 week holding fee should be paid to the school to hold your homestay and so you can store your gear there.
Prices are subject to change without notice due to an increase in operator and / or any other charges.
Payment Procedure
The total amount of fees invoiced including tuition, homestay, one off and activity charges (if applicable) must be paid to Taupo Language at least 14 days prior to the start of the course. Payment can be made direct to the bank account. Bank fees are not included in the invoice.
Bank account details are:
Account name - Taupo Language & Outdoor Education Centre / Bank - ASB Bank / Branch - Taupo, New Zealand / Account number - 12-3209-0163226-00 / Swift Code - ASBBNZ2A
Please note your invoice number and family name in the details section of the payment form. We also accept Visa & Mastercard. Credit and debit cards can be used in the school office.
Student Fees Protection Policy
In the event of a voluntary or regulatory closure, students fees are covered by a bank bond supplied by the ASB Bank Limited and administered by the school Trustee, Paul Wilson, DPA Accountants, Taupo, New Zealand.
Withdrawal & Refund Policies
All fees are converted to NZ$ on the day of the receipt being issued and the refund is equivalent to the NZ$ value on the day of receipt.
The final enrolment date is set six weeks prior to the commencement date. The commencement date is the date of the first lesson.
Students who cancel before the commencement date will receive their tuition and accommodation fees as a refund. Refunds of fees later than the commencement date are as follows:
| Period of Enrolment | 1 - 34 days | 35 days - 3 months | More than 3 months | |||
| Withdrawal period | within the first 2 days of the course | after more than 2 days | within the first 5 days of the course | after more than 5 days | within the first 8 days of the course | after more than 8 days |
| Amount of refund | 50% of total fees paid less any fees already used | no refund | 75% of total fees paid less any fees already used | no refund | full refund less administration costs of 10% of the total fee or $500.00, whichever is the lesser of the two | no refund |
Note: The "total fee" in the table includes all fees paid to Taupo Language including tuition, accommodation and one-off fees. Any accommodation fees paid to Taupo Language will be refunded to the student on a pro-rata basis (that is, if the student has started homestay, the number of homestay nights used will be deducted from any refunds). Refunds do not include the enrolment fee, homestay placement fee or airport pick up fee if the student withdraws after the start of the course. Students must have proof of identity. If necessary New Zealand Immigration Service will be advised that the student has withdrawn from the course and fees have been refunded.
Students withdrawing from Taupo Language under any other circumstances may receive a refund depending on circumstances at the sole discretion of the Director.
Public Holidays
No compensation is give for the days the school is closed. The normal weekly rate is payable for weeks in which there are holidays. See the full list of public holidays.
School Rules
We expect all students to conform to the general rules of the school. We expect all students to adhere to the legal laws of the land. Students must hold the correct visa for the period of their enrolment. Students must hold appropriate travel & medical insurance for the period of their enrolment.